Basic wool, cotton and kapok pillows cannot be washed as they will shrink and coagulate in a normal wash cycle. This phenomenon is known as felting. Wool being a little more delicate begins to felt a lot easier, due to the hot water and hot drying temperatures, making the pillows unusable.
Many attempts have been made to create a washable wool, cotton, and kapok pillow. A process has been created by our manufacture which significantly reduces the felting effect, allowing your pillow to be washed. However, wait... Don't go throw the pillow in washer machine just yet. These pillows must be washed with extra care. Here are some guidelines to follow if your pillow is labeled as washable.
Please do not attempt to wash it if your pillow is not washable.
1. Use a large washer, typically 60 lb. machine for a standard pillow and 80 lb. machine for a king pillow. This will allows enough water to flow in and out of pillow while preventing the fibers from sticking to each other. Ensure that the selected wash cycle is on delicate cold wash.
2. Follow up with a large low to no heat temperature drying cycle. It is important to use a large dryer to allow the pillow to tumble freely in the dryer. Air need to circulate freely through out the entire pillow. We do not recommend drying more than one pillow at a time or running a mix load. You will need to repeat the drying cycle 4 times. You will notice your pillow is dry after the first cycle but this is only through the outside. Internally the fibers have not fully dried.
Easier cleaning alternatives:
1. Wash the pillowcases frequently and not the pillows. Use dual pillowcases if necessary.
2. Spot clean wool, cotton, kapok pillows.
3. Dry clean.